What is Facilities Management?
Looking back in to literature, one may find many different interpretations of the definition Facilities Management. Some of these are listed below:
According to the European Committee for Standardization (CEN) “Facilities management is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.
According to the International Association for the Facility Management (IFMA) “Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology”.
In other words, it is an activity that integrates multiple authorities to ensure the functionality of a building complex where people, machinery, buildings and technology coexist. It is commonly accepted that the management of buildings is an essential practice to an organization which devotes significant time, money and staff in support services regarding its main activities, and at the same time taking over the financial risks they have.
Such services include cleaning, security, maintenance, catering etc. Facility Management is and integrated services system that combines all the above services as a solution.
Facility Management is a critical strategic business practice. Organizations worldwide occupy more and more complex buildings and facilities using modern technology for control and operation. Professional Facilities Management is essential for the planning, management, maintenance and operation of such buildings.